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Frequently Asked QuestionsView All
Are your electric tricycles road legal without needing insurance or any licences?
Yes! All our electric models are powered by the road legal 250w motor and speed limited to 25 km/h (15.5mph). They use the pedal assist system, so once you start cycling the assist will kick in to the power level selected and with 5 assist levels you can slowly build fitness using a higher assist levelRead More
I have received my tricycle but the basket hasn’t arrived or vice versa, should I be worried?
No need to worry! All our tricycles come with a rigid rear basket so it is extra sturdy while carrying shopping or precious furry cargo, so we have to send them separately to the tricycle. Both items are sent via a tracked service and you will receive the tracking for both items.
What height is most suitable for the 24″ tricycle?
Due to the different sitting position on the trike they are suitable for a wider range of heights than a normal bicycle would be, they also come with easily adjustable seat stem and handlebars. They are a good size for heights between 5ft (152cm) to 6ft (182cm)
Do your tricycles come with instructions for assembly?
Yes, our tricycles come with a leaflet leading to online instructions which contains lots of information for the assembly if you are going to do a home assembly, including a video on how to set up gears! which is a very handy life skill! The tools included are: 3 Allen keys (all sizes required) ChainRead More
I have accidentally damaged my mudguards while out cycling, do you sell replacements?
Yes, we have lots of spare mudguards and also lots of other parts for tricycles & bicycles, we will usually supply these free of charge depending on how long ago you purchased from us.